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Terms of Use

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Effective as of 19 June 2026 — Version history

This is a translation of the Dutch Gebruiksvoorwaarden, provided for convenience. In the event of any discrepancy, the Dutch version prevails.

Article 1. What are these terms of use for?

  1. We are Stichting het Algemeen Belang, registered with the Dutch Chamber of Commerce (KvK) under number 93944748, hereinafter referred to as: Belang.org. We have drawn up these Terms of Use to set out the arrangements that apply to accounts that give access to the Belang.org platform.
  2. Belang.org was created for investors in issuing institutions (the parties that issue securities and have them administered by Belang.org; sometimes this is the company itself, but it may, for example, also be a foundation that issues depositary receipts on behalf of a company) that are connected to Belang.org, and for employees and directors of those issuing institutions. With the platform, you as an investor can view the value of your securities, find new investment opportunities, request your annual statements, and change your contact details.
  3. For this, you need to become a user of the platform as an investor. You become a user by creating or activating an account. By doing so, you accept that the arrangements in these Terms of Use apply between you and us.
  4. These Terms of Use apply only to investors. Other parties involved, such as issuing institutions, are subject to other terms.

Article 2. Opening an account

  1. To use the platform, you must create an account by providing your email address and choosing a password. If you already hold securities, and these are transferred to our platform, you do not need to create an account. You will then receive an email from us asking you to log in and activate your account.
  2. You can choose a personal account or a business account. For a business account you need a KvK registration, and you must provide your KvK number.
  3. To create an account you must be of legal age, legally competent, and a resident of a country of the European Union. We may set additional requirements when creating the account. As long as you have an account, you must continue to meet these requirements.
  4. A maximum of one account may be created per person or company. If you create more than one account, we may terminate all your accounts.

Article 3. Provision of data, our handling of data

  1. If your name or your contact details change, you will notify us as soon as possible through the user environment of the platform.
  2. We may ask you to provide additional data, for example to comply with a statutory obligation. If you do not provide the data, we may terminate your account.
  3. We may use the data you provide to us, among other things, to fulfil the obligations under this agreement, and to comply with our statutory obligations. In this context, we may also provide data to third parties, including the payment service provider (PSP) of the company or issuing institution.
  4. In the privacy statement we explain how Belang.org handles the personal data we collect via the platform, and how we protect your personal data.

Article 4. Access to account and login details

  1. By logging in to your account you can, among other things, view and change your portfolio (that is, your collection of securities administered via Belang.org), send messages, change your contact details, request your annual statement, and receive investment opportunities.
  2. Your account is always personal. It is therefore not permitted to transfer your account, to give others access to your account (for example by sharing your password), or to hold securities in your portfolio that you hold on behalf of others. If you have a business account, slightly different rules apply: in that case all employees of your company may use it to view the portfolio or to perform actions on behalf of your company.
  3. You are yourself responsible and liable for all activities via your account. We therefore assume that all actions via your account, including purchases and sales of securities, take place on your instructions, and that all messages from your account originate from you. We accept no liability whatsoever in this regard.
  4. You are obliged to handle your login details with care, and to ensure that others cannot use your account. So use a strong password that cannot easily be guessed by others.
  5. If you suspect that someone else has gained unauthorised access to your account or your login details, you must inform us immediately and change your password.

Article 5. Rules of use

  1. You may not use the platform in a way that causes nuisance to other users or to us. It is also not permitted to make coarse, insulting, offensive, discriminatory or otherwise unlawful statements towards other users.
  2. It is not permitted to circumvent, disable or otherwise interfere with the technical security measures of the platform, or to attempt to do so.

Article 6. Availability of platform and data

  1. We may interrupt the availability of the platform at any time, for example for maintenance.
  2. We do our utmost to keep all data on the platform available at all times, but we cannot guarantee that your account and user data are available at all times, nor that all data are protected against loss.
  3. We always have the right to change, suspend or discontinue our services. We will of course ensure that the termination does not result in you being unable to continue to have access to the securities in your portfolio.

Article 7. Trading in securities

  1. In order to receive money, for example if you are entitled to dividend, you must provide us with your IBAN.
  2. If you hold more securities of the same type than you transfer, we determine, in consultation with the issuing institution, which securities you retain and which go to the acquiring party.
  3. Since we are engaged by issuing institutions to maintain and make accessible the register of the securities held by you and other users, the data you can view on the platform constitute full proof of your portfolio, unless you can prove otherwise.
  4. If our cooperation with an issuing institution whose securities you hold in your portfolio ends, we remove those securities from your portfolio. This does not mean you lose ownership of the securities, but you can then no longer manage them via us. From that moment, for questions about the administration of your securities you can only turn to the issuing institution. The foregoing also applies if we terminate your account pursuant to Article 9.

Article 8. Costs of use

  1. The company or issuing institution bears the costs of administering securities. For specific actions (such as a transfer) we may charge you an administration fee.
  2. The current level of the fees can be found on our website. We have the right to adjust the fees, for example because of market and price developments. We always announce increases at least two full calendar months in advance, so that you have time, if you wish, to sell your securities and terminate your account.
  3. The fee you owe us may be set off against payments we have to make to you, including payments on behalf of the company or issuing institution.

Article 9. Termination of account

  1. If you have no securities in your portfolio, and have not purchased any securities that still need to be added to that portfolio, you can delete your account.
  2. In addition, we may delete, temporarily block or restrict your account in each of the following cases:
    1. if you do not add securities to your portfolio within six months of creating your account, or no longer hold any securities in your portfolio for more than a year;
    2. if you die, or your company is terminated;
    3. if you do not comply with these Terms of Use or other arrangements we have made.
  3. We are never liable for damage arising from us terminating, blocking or restricting your account.
  4. Upon termination of your account we will delete all your data, except to the extent that we are legally obliged to retain data. You can ask us, prior to termination, to provide you with a copy of your data.

Article 10. Intellectual property

  1. The intellectual property rights to the platform and the data published on it belong to Belang.org or our licensors. It is therefore not permitted to reproduce, publish, retrieve or reuse the platform or published data, in whole or in part, other than as necessary for normal use in accordance with these terms.
  2. You may only use the platform if you comply with these Terms of Use, and only for what it is intended for. The purposes follow from these Terms of Use and the other documentation we provide.

Article 11. Liability of Belang.org

  1. With due observance of the other provisions of these Terms of Use, our only obligation towards you is to provide you with access to the platform. In doing so, we of course ensure that your personal data and other data that we hold on behalf of you or the issuing institution are stored securely.
  2. Belang.org provides solely a platform for managing portfolios. We do not act as an intermediary in the trading of securities, and we give no advice.
  3. Our liability for damage in connection with your use of the platform is limited to the amount that our liability insurer pays out in respect thereof. If we are not insured for the damage, or if the insurer does not pay out, our annual liability towards you is limited to the value of your securities at the time the damage occurs, with a maximum of € 10,000.
  4. In any event, we are never liable for damage that is the result of, or is connected with, one or more of the following circumstances:
    1. use of the platform contrary to these Terms of Use or other arrangements between you and us;
    2. acts or omissions of you or your company, of an entrepreneur or issuing institution that administers securities via us, or of any other third party;
    3. failures of networks, hardware, software or other ICT facilities that are not within our responsibility.
  5. Limitations of liability in these Terms of Use do not apply in cases where we cannot legally exclude that liability, such as where the damage is the result of intent or deliberate recklessness on the part of our management.

Article 12. Miscellaneous

  1. We always have the right to transfer our rights and obligations under these Terms of Use to a third party. We will inform you of this in advance.
  2. We may change these Terms of Use at any time. In the event of significant changes you will be informed accordingly.
  3. If a provision of these terms turns out to be null and void or voidable, all other provisions remain fully in force. In that case we have the right to determine a replacement provision, which will correspond as closely as possible to the null and void or voidable provision.

Article 13. Complaints and disputes

  1. We appreciate it if you bring complaints about our services to our attention as soon as possible. For this we have a complaints procedure.
  2. These Terms of Use, your use of the platform and our mutual relationship are governed exclusively by Dutch law.
  3. We always strive to resolve disputes through the complaints procedure or by amicable consultation. If that does not succeed, disputes between you and Belang.org concerning these Terms of Use and your use of the platform may be submitted exclusively to the competent court in Amsterdam. If you are a consumer and do not wish to litigate before that court, you can let us know within one month after we have notified you in writing of our intention to litigate before that court. In that case the court that has jurisdiction by law will have jurisdiction after all.